important update - new phone number

Dear Members,

WE HAVE A NEW PHONE NUMBER!

Our new phone number allows us to do much more than before. We are having lots of fun testing out all the features, but we believe it's ready to go live!

We hope this new line means we can answer more calls and take more messages.

If you are on hold for a while, this is not because we don't want to talk to you! What's happening is that you are being redirected to available members of staff and as we expand, the more staff/volunteers we will have around the country to answer calls.

So scrap our old number and get a pen ready...

0203 916 0250

We try to keep our phone line open during the following hours:

Monday - Thursday
10am - 6pm
Friday
8am - 4pm
Saturday, Sunday and Bank Holidays
Closed

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A small reminder about email addresses:

SME Alliance currently has 2 email addresses. Each serves it's own purpose. To speed up our replies to you please make sure you email the correct one for your query.

[email protected] - This is manned by office assistants for Admin / Tech / Meeting / Website / Membership queries.

[email protected] - This is manned by Directors of SME Alliance for anything and everything else.

Our team here at SME Alliance is still very small and mostly ran on a voluntary basis.

Thank you all for your continued support!

As mentioned in the newsletter, our website is still a bit of a construction site. The system we want in place requires the assistance of a fantastic IT expert giving us all the time they possibly can right now. Please bare with us while we create a much better online experience tailored for our members.